Japan Visitor Hotline

Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year.
Please feel free to call for tourist information or assistance in case of accidents or emergencies including new coronavirus.
Support is available in English, Chinese and Korean.

050-3816-2787

Fire and Ambulance Services

To call a fire engine or an ambulance by phone, dial 119 to reach the fire department.
Ambulances are for people who need to be transported to the hospital urgently due to injuries or sudden illness. Unless it is an emergency, please use a taxi or other means of transportation.
If you are feeling unwell or would like to visit a medical facility, please also check information on medical facilities.

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Search Medical institution (Japan National Tourism Organization (JNTO))

Police

When there is a traffic accident. When a crime (robbery, assault, etc.) has been committed.

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Contact information for embassies

List of Embassies and Consulates in Japan (Ministry of Foreign Affairs Website)